Whether you need to upgrade the skillset of your office team, learn how to conduct meetings, or find out how to develop brochures and flyers in a hurry, our dynamic courses will get you there with ease. Select from the handy list below, or feel free to browse the page for more details. Or, contact us today for personalized assistance in getting your training needs handled!
- Is your written communication crystal clear?
- Does it get desired results?
- Are your e-mails positive “ambassadors” for your organization?
Communication is the “oxygen” in business. Effective and efficient written communication are critical factors that “make or break” business transactions, relationships and opportunities.
In this 1-day class, you will learn how to write effective e-mails, memos
and letters. Specifically, you will learn:
- Foundational grammar tips for successful written communications
- An effective systematic approach to business writing
- How to use Word tools to help your writing
- How to write e-mails that minimize or even eradicate threads (multiple
communications)
- The 5 C’s to powerful written communications (one of which is
from GE’s Jack Welch)
- How to use your written communication to translate to your verbal communication
- How to get more done with less
- How to build a library of templates to maximize time and efficiency
Who should attend?
- Customer-facing professionals such as Help Desk Analysts, Customer Service,
Support, and their Managers.
- Professionals who need to effectively communicate internally
Format:
- Interactive, facilitated discussions that re-enforce concepts
- Multiple practical application of concepts through exercises
- 30 days of support and follow up for any questions and review
Facilitator: Al Batinga helped build the largest training organization
of its kind as the General Manager and President. He has trained thousands
of students, hired hundred of employees; he has also built many teams
and has written manuals, courseware, proposals, and other business communications.
Al Batinga has consulted for over 10 years and taught Grammar and Business
Writing to such organizations as the Wilbur Curtis Company, Linksys, Homefield
Financial and Ameriquest.
Click here to book a session on Written Communication that Works!
For more information, please e-mail alb@pctrainingexperts.com
or call 949.813.7200.
Tired of training that doesn't product results? Welcome to our full line of productivity courses, designed to get you the results you need, in less time! Browse the handy descriptions below, or contact us today for more personalized assistance.
We offer in-depth, effective foundational and mastery courses in Word, Powerpoint, Excel, Outlook, and Office Overview. The descriptions below detail the levels of this powerful course series, designed to get your people from pencil and paper to power-users in no time flat! Each course can be booked individually, or as a package. Click here to get your people up to speed quickly and easily!
| Fundamentals | Productivity | Mastery |
Get your people up to speed quickly on this essential business tool. Whether you have one, ten or a thousand you need to get up to snuf, this is the course that will put them on the map to competence and develop their basic skill set. |
Many folks know the basics, but how many are efficient and can work quickly and effectively? This series is aimed squarely at the intermediate user who wants to learn how to be more effecient and productive. |
You've learned the basics. You can get things done. Yet somehow you have this nagging feeling you could be even more efficient and productive. The Mastery Series will take you there, quickly! Learn tips, tricks, shortcuts, and ways of working to cut through clutter and get results, faster, more easily, and more efficiently than ever before.
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We specialize in all levels of graphic-related courses, from novices wanting to learn the basics to pros looking for the latest tips, tricks, and shortcuts. Below is a short list of a few of the many courses we offer. If you don't see a course listed that you'd like to take, click here to let us know and we can create a custom class for you!
| Graphic Development |
Design/Layout | Web Development |
| Photoshop Power! | Quark Xpress | Dreamweaver |
| Illustrator | InDesign | FrontPage |
| Corel Draw | FrameMaker | Flash |
| Fireworks/ImageReady | ||
This exciting 3-session course will lay the foundation for your project's success. In the first session, learn the fundamentals of project management from acclaimed expert Al Batinga, who has successfully led projects for years. In the second and third sessions, learn from seasoned expert Mike Phillips how to apply your new knowledge to Microsoft Project. This powerful software package will enable you to track, manage, and generate detailed reports for up-to-the-minute status on your projects. Click here to book this powerful 1-2-3 punch to your projects!
Have a need for organizing and maintaining a database, but don't know where to start? Got handed a database "with the job" and have no clue as to how to work with it? Let us show you how! Our qualified instructors will take you through the steps of understanding and maintaining your Access databases, and for more extensive needs, we'll even show you how to set up a database from the ground up! Beginner, Intermediate, and Advanced classes offered. We also offer consulting "on the job," and if you have the need, we'll even build a database for you! Contact us for details.
Want to customize one of our existing courses to exactly suit your objectives? Just let us know! We'll be happy to work with you to develop a course to meet your target objectives. We also teach quite a variety of other software not listed here, on a request-only basis. Just let us know your need, and we'll do our best to fulfull it!
One of our specialties is walk-around assistance. We will provide a qualified teacher or consultant who will provide on-demand assistance to your employees or team members. Schedule two hours or more at a time, and provide your employees with the support they need to be successful! Think of us as your on-demand IT team! Click here to book a walk-around session!
In addition to all of the courses listed on this page, we also offer other services, such as email and phone consultations and support. Contact us today to find out more!
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PC Training Experts 1555 Mesa Verde Dr. E. Suite 4B, Costa Mesa, CA 92626 Tel: (949) 355-8003 |
©2008 Mike Phillips